Privacy Policy

Last Updated: 18/10/2025

At FLEXAVAIL, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect personal information that you provide directly when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter
  • Contact us via email or phone
  • Participate in promotions or surveys

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by Shopify or your chosen payment provider)

We also collect limited automatic information through cookies and analytics tools, such as your IP address, browser type, and site activity, to help us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, promotions, and updates
  • Improve our website, products, and customer service
  • Prevent fraudulent transactions and ensure security
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information.
However, we may share it with trusted third parties who help us operate our store and deliver services, such as:

  • Shopify (our e-commerce platform)
  • Payment processors (for secure transactions)
  • Shipping carriers (for order delivery)

All third parties are required to protect your data and use it only for the purposes we specify.

4. Cookies

Our website uses cookies to personalize your experience and analyze website performance. You can choose to disable cookies in your browser settings, though some site features may not function properly as a result.

5. Data Security

We take reasonable precautions to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted using SSL technology.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications

To exercise these rights, contact us at flexavail@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions or concerns about our Privacy Policy, contact us:
Email: flexavail@gmail.com
Phone: +1 (302) 344-1999
Address: 600 Scottish Fold Way, Milford, Delaware 19963, United States